If you would like to use your creative flare to design your very own personalised keepsake candle, then this is the listing for you!
Our Blank Canvas, design your own personalised candle option.
- Urgent Order: Our minimum notice period to create an order is two weeks. An urgent order is an order where we are given less than two full weeks notice to create the order before it is sent or booked in for collection.
- Processing Timeframe – PLEASE READ CAREFULLY: Our processing timeframe is the timeframe taken to create the order before it is shipped. For all non-urgent orders, our processing timeframe is 2 – 4 weeks from the time of order. If your event is in 3 – 4 weeks time at the time you place your order and you wish to place a non-urgent order, the order will be processed within our minimum notice period (two weeks) before it is shipped. You will therefore be responsible to ensure you select an appropriate shipping method to ensure your order arrives in time. During busy times and peak seasons, our processing timeframe can extend to 6 weeks. Please refer to our processing timeframe policy for further information.
- Shipping Timeframe: Orders will be shipped by your chosen method once it is processed within our processing timeframe.
- Collection Timeframe: Once your order is processed, you will be contacted to book in to collect your order. We have a strict policy regarding Collection due to operating from our family home. Please ensure you read our Collection Policy before you place your order.